At stargame96, we understand that entrusting your personal information to an online platform is a significant decision. This privacy policy explains clearly and transparently — in plain language — what data we collect, how we use it, who can access it, and what your rights are as a member under Malaysian law.
Before reading the full policy, here is stargame96's core commitment to every member regarding personal data protection.
All personal data and financial transactions processed through the stargame96 platform are protected by 256-bit SSL encryption — the same security technology used by Malaysia's major banking institutions such as Maybank and CIMB. This means your information cannot be read or intercepted while in transit between your device and our servers.
Stargame96 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). This gives you clear rights, including the right to access the data we hold about you, request corrections to inaccurate data, and in certain circumstances, request the deletion of your personal data from our systems.
Stargame96 does not sell, rent, or trade members' personal data to any third party for marketing or commercial purposes. Your data is used solely for the purposes stated in this policy and nothing beyond that. Your trust is an asset we take seriously.
We only collect data that is strictly necessary to provide you with the stargame96 platform services. This "data minimisation" principle means we do not gather excessive or irrelevant information — no unnecessary profiling, no redundant data collection.
Within stargame96, access to members' personal data is restricted to staff who genuinely require it to carry out their duties. All staff undergo privacy training and are bound by strict confidentiality agreements. Any internal breach is treated with the utmost seriousness.
In the event of any security breach that may affect your personal data, stargame96 is committed to notifying you in a timely manner and taking immediate steps to mitigate the risk and restore system security.
A brief overview of your personal data lifecycle, from the moment of registration through to secure long-term storage.
Registration & deposit
256-bit SSL, instant
Enterprise-grade secure servers
Service purposes only
Upon request or expiry
Welcome to the stargame96 Privacy Policy page. This document is written in Malay because we believe every member deserves a clear understanding of how their personal data is handled — without having to rely on translations or interpretations that could cause confusion.
Stargame96 is an online casino platform and Sports Betting operator serving Malaysian players. As the data controller, stargame96 is fully responsible for the collection, processing, storage, and protection of personal data belonging to all members who register and use our platform.
This privacy policy applies to all personal data you provide to us when registering an account, making deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u or CIMB Clicks, using our games and services, contacting our support team, or simply browsing the stargame96 website.
Important Note: By using the stargame96 platform, you agree to the terms of this privacy policy. If you do not agree, please discontinue use of the platform. For questions regarding this policy, contact us at support@stargame96.best at any time.
Stargame96 only collects data necessary to provide you with the platform's services. Below are the categories of data we collect and the reasons for collecting them:
We do not collect sensitive information such as biometric data, medical information, or religious beliefs except in very limited circumstances and with your explicit consent. Your password is never stored in plain text — it is always stored using strong hashing methods and cannot be read by anyone, including stargame96 staff.
Stargame96 uses your personal data solely for the following purposes. We will not use your data for any other purpose without first obtaining your explicit consent:
Marketing: If you have given your consent, we may send you notifications about promotions, bonuses, or new offers at stargame96. You may withdraw this consent at any time via your account settings or by contacting our support team.
Stargame96 does not sell, rent, or trade your personal data to any third party for marketing purposes. Your data is only shared in the following limited circumstances:
Warning: Stargame96 will never ask for your password, PIN, or account security information via email, SMS, or any channel outside the platform. If you receive any such request claiming to be from stargame96, it is a fraudulent attempt — please report it to our support team immediately.
Stargame96 continuously invests in security infrastructure to ensure your personal data remains protected at all times. The key security measures we have implemented include:
While we take all reasonable measures to protect your data, no system can be guaranteed 100% secure against all cyber threats. If you suspect any security issue with your account, please contact the stargame96 support team immediately.
Stargame96 retains your personal data only for as long as necessary for the purposes stated in this policy, or as required by applicable law. Our data retention guidelines are as follows:
When data is no longer needed and there is no legal requirement to retain it, stargame96 will securely delete or anonymise that data using recognised methods.
As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold about you:
You have the right to request a copy of the personal data we hold about you. We will process this request within 21 business days.
If the data we hold is inaccurate or incomplete, you have the right to request a correction. Updates can be made through your account settings or via support.
Under certain circumstances, you may request the deletion of your personal data, subject to any applicable legal retention requirements.
You may request that the processing of your data be restricted in certain situations while we review its accuracy or the basis for processing.
You may object to the processing of your data for direct marketing purposes at any time. Your objection will be actioned immediately.
You have the right to receive your personal data in a machine-readable format and to transfer it to another operator where applicable.
To exercise any of the above rights, please contact the stargame96 privacy team at support@stargame96.best with the subject line "Data Rights Request" along with your account number and details of your request. We will verify your identity before processing the request and will respond within 21 working days.
Stargame96 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored in your browser that help us recognise your device on subsequent visits.
The types of cookies we use are:
You can manage or delete cookies through your browser settings. Please note, however, that disabling all cookies may affect the functionality of certain parts of the stargame96 platform, including the login and deposit processes.
The security of financial transactions is a top priority at stargame96. Every time you make a deposit or withdrawal via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, Maybank2u, or CIMB Clicks, multiple layers of security are activated to protect your funds and financial data.
Minimum Deposit RM 20: All transactions on stargame96 are in Malaysian Ringgit (RM) only. The minimum deposit is RM 20 and the minimum withdrawal is RM 50. stargame96 does not charge any processing fees for any payment method — the full amount goes to you with no deductions on our end.
The stargame96 platform is strictly intended for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
If we discover that we have collected personal data from a child under the age of 18 without appropriate parental consent verification, we will take immediate steps to delete that data from our systems and close the account in question.
Child Protection: If you become aware that someone under the age of 18 is using the stargame96 platform, please contact us immediately at support@stargame96.best. We take the protection of minors extremely seriously and will respond promptly to any such reports.
Stargame96 reserves the right to update or amend this privacy policy from time to time to reflect changes in our practices, legal requirements, or the technologies we use. Significant changes will be communicated to you via in-platform notifications or by email to your registered address.
The "Effective Date" at the top of this page indicates when this policy was last updated. We encourage you to review this page periodically to stay informed about how we protect your information. Continued use of the stargame96 platform following any changes constitutes acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding this privacy policy or how stargame96 handles your personal data, please contact our privacy team:
For formal data rights requests (access, correction, deletion), please include your account number, registered full name, and the details of your request. We will verify your identity before processing and will respond within 21 business days. For unresolved complaints, you may refer to the Department of Personal Data Protection Malaysia (JPDP).
This Privacy Policy should be read together with Terms & Conditions and the Responsible Gaming page for a full overview of your rights and responsibilities as a stargame96 member.
Over 200,000 Malaysian players have trusted stargame96 with their data and funds. 256-bit SSL security, PDPA 2010 compliance, and 24/7 Malay-language support — we take your privacy and security seriously.
By registering, you confirm that you have read and agree to the Privacy Policy and Terms & Conditions stargame96. Players must be 18 years of age or older.